Holiday in Sarajevo

Collection with 30 media items created by Arianna Pagani

Bosnia and Herzegovina 20 Feb 2014 00:00

The Holiday Inn hotel in Sarajevo is recognized as one of the monuments in the city’s recent sad history – the Bosnian War in 1992. For many, it was a forgettable sight, “ugly” according to some journalists who used it as their main base while covering the war; “a joke facade” in the eyes of construction workers who helped built it.

Now called the Olympic Hotel Holiday Sarajevo – after losing its Holiday Inn chain license in 2013 – it closed its doors for the first time in its history in February 2014 after the staff went on strike. Despite a deal being reached, the hotel has officially closed its doors for good.

Since February 2014, the hotel faced protest by the employees who demanded payment and who occupied the lobby of the hotel, although employees signed each day for the start and end of their shifts.

They blamed “privatization and continuous failures to pay salaries” for a decrease in the number of employees, who once numbered 280 and are now only 140. Sajma Gugula, Mevlida Bekto, Sefka Topalov are waitresses working at the Holiday Inn for about thirty years. “We’ve been without pay for four months,” said one of the staff.

Of its 10 floors and 330 rooms, in its final days the hotel only occupied eight floors. The others were sold to third parties after the privatization, including the dining room - turned into a casino.

Designed by the celebrated Bosnian architect Ivan Straus, and built in 1982-83, Sarajevo's iconic Holiday Inn hotel was built for the 1984 Winter Olympics. It opened its doors officially in October 1983, presented by the then President of the International Olympic Committee Antonio Samaranch.

The Holiday Inn became one of the symbols of the Bosnian capital and it remains Sarajevo’s most interesting building, though it was a source of aesthetic controversy.

The bold yellow, ochre and brown exterior was of no much appeal to many, deviating from the boundary of gray buildings all around and making it different from all other hotels in the city.

"The original scale model had been designed with a similar yellow facade, but no-one expected that the actual exterior of the hotel would be same color. Construction workers thought it was a joke," Straus told many media outlets in the past years.

Before the war, the Bosnian-Serb Serbian Democratic Party (SDS), led by Radovan Karadzic, held numerous meetings in the hotel and by February 1992 even served as a temporary home for the Karadzic family.

However, in April 1992, demonstrators marched from outside the Bosnian parliament to the hotel. They were shot at, allegedly from within the building, by snipers loyal to Mr Karadzic. The hotel was then stormed by Bosnian government forces and the snipers arrested, by which time Mr Karadzic and his entourage had fled.

As the war went on, Bosnian Serb forces were surrounding Sarajevo and the siege tightened. The Siege of Sarajevo was the longest siege of a capital city in the history of modern warfare, lasting 1,425 days (from 5 April 1992 to 29 February 1996).

“The hotel has a real story and this is what sets us apart from our competitors,” says Mario Franjevic, 54, the hotel receptionist, showing a photograph made in wartime.

Franjevic was born in Sarajevo and started working at the Holiday Inn thirty years ago as a waiter. He has not received his monthly salary for four months.

Located on the famous "Sniper Alley," the hotel was in one of the most dangerous areas in the city, and very close to the front line. Speaking to the media, its manager at the time said the Holiday Inn was hit more than a 100 times during the early weeks of the siege, although it was far less a targeted than other neighboring buildings.

International media sent their crews to cover the increasingly violent war and established their bureaux in the Holiday Inn. The hotel quickly became famous as the headquarters of international war reporters covering the conflict in the former Yugoslavia in the 1990s.

According to many journalists who spent weeks and months in Sarajevo under siege, stepping out of the hotel was an “everyday survival exercise to avoid getting shot.”

And every day, the hotel staff faced many dangers from snipers to go to work. Nonetheless, they maintained the hotel’s appearance and services (even if set-back by a lack of resources) during the war, purchasing diesel fuel on the black market that was used to heat the rooms during the winter.

After the war was over, the hotel has hosted many famous "international" personalities who descended to Sarajevo with the intention of rebuilding the country. After the international engagement in Bosnia ended, however, the fortunes of the hotel started to change, faced with many challenges because of the global economic crisis and political instability in Bosnia.

The hotel was initially privatized in 2000 and then sold for 22.8 million euros to a private Austrian group. Through privatization of the hotel, the Bosnian government has also sold the legal actions of employees (54%), who are awaiting trial at the Court of the Canton of Sarajevo for a compensation of over 12,000 euros.

Franjevic lost invested shares during the privatization process with the Austrian company and has been taking part in the protests inside the lobby of the hotel. “I don’t believe in a resolution to the problem anytime soon,” he said.

Today, despite its recent closure, the hotel is still seen by locals and visitors as an important symbol of Sarajevo, both architecturally and historically. And despite its name change, and going out of business, people still simply call the building “The Holiday Inn.”

Bosnia And H... Holiday Inn Protest Sarajevo Privatization Insecurity Crisis Government Canton Of Sa... Wartime Austrian Gov... 2014 Hotel Bosnian War Bosniangover... Federazione ... Balkans Serbs Olympics Winter Olympics

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
16 Feb 2014

Designed by the famous Bosnian architect, Ivan Straus, and built in 1982-1983, the Holiday Inn remains aesthetically and historically the most interesting building in Sarajevo. The building’s exterior became a source of controversy because its yellow-ocher and brown color contrasted markedly with the rest of the surrounding architecture.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
10 Feb 2014

A source of pride for the Sarajeviti, it played an active role in the events related to the war that spread throughout the country between 1992 and 1995 . The difficult bureaucratic apparatus of the Canton of Sarajevo and the privatization of the Hotel led to a protest by employees.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
11 Feb 2014

After occupying the lobby of the hotel stopping service, except for allowing the last remaining customers to complete their stay, the employees demand their past-due wages.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
15 Feb 2014

Snjezana Bojovic, a graduate in medicine works at the Holiday Inn as head of the bar. She, like many other workers in the hotel, has little hope in an optimal resolution of the privatization problem.

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Holiday in Sarajevo 04
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
15 Feb 2014

Privatization and the failure to pay salaries has triggered a protest by all employees who once numbered 280, and are now only 140.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
09 Feb 2014

Since 2013, the Hotel has lost the license of the international chain 'Holiday Inn,' changing its name to only 'Holiday,' and finds itself now faced with an uncertain future in an increasingly competitive market

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
16 Feb 2014

Employees remain every day of the occupation to guard areas of the hotel lobby.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
14 Feb 2014

Mario, receptionis of the hotel, shows a photograph made in wartime.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
15 Feb 2014

Since the lobby of the hotel was occupied, employees sign each day for the start and end of shifts.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
12 Feb 2014

In 2003 the property was sold by the Austrian Government to a company 'Alpha Baumanagement' for 22.8 million euro. Through privatization of the Hotel the state has also sold the legal actions of employees (54%), who are awaiting trial at the court of the Canton of Sarajevo for a compensation of about 25 thousand Bosnian marks.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
10 Feb 2014

In the hotel are not executed maintenance work. the skeleton of this hotel counts all the signs of aging.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
10 Feb 2014

“The hotel has a real story and this is what sets us apart from our competitors,” says Mario, the hotel receptionist.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
13 Feb 2014

One of the 144 employees at Holiday deceives the time. Waiting for a response from the government.

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Holiday Inn, SarajevoHoliday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
19 Feb 2014

Since the lobby of the hotel was occupied, employees sign each day for the start and end of shifts.

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Holiday in Sarajevo 14
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
15 Feb 2014

Sajma Gugula, Mevlida Bekto and Sefka Topalov are waitresses. All three have worked at the Holiday Inn for about thirty years, and are currently without pay for four months.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
16 Feb 2014

Expecting news that seems to never arrive in the Hotel Lobby. The restaurant and bar are temporarily out of management and the only active rooms are the service rooms.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
15 Feb 2014

Aziz Cosovic, born in 1973, has been employed at the Holiday Inn for about ten years and has gone without pay for four months.

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Holiday in Sarajevo 17
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
15 Feb 2014

The iconic hotel was built for the Olympic Games, and has had a front row seat to the tumultuous events that have characterized Bosnia for the last 30 years. Here, the areas of the dining room are seen empty.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
11 Feb 2014

Of its 10 floors, the hotel now counts only 8 active. The others were sold to third parties after privatization.

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Holiday Inn Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
11 Feb 2014

Mario Franjevic, 54, was born in Sarajevo has worked at the Holiday Inn for thirty years as a waiter and then as a receptionist. He has not received government grants for three years, and has not received the monthly salary for four months. He is situated on a side of the famous "Sniper Alley," which was stormed during the war years.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
17 Feb 2014

The hotel has hosted many famous "international" personalities which descended on Sarajevo with the intention of rebuilding the country. After the international engagement in Bosnia ended the fortunes of the hotel started to change.

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Holiday in Sarajevo 21
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
11 Feb 2014

In 2013 the hotel lost the license of international chain and became only "Holiday." Despite the name change, for the majority of the citizens of Sarajevo and those who are familiar with the landmarks of the city, it is simply The Holiday Inn.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
16 Feb 2014

The kitchens of the hotel are blocked, but supplies of food are still present in refrigerators, ready for a recovery. The accounts and bills of the last orders are still being processed now, put on hold by the protests.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
12 Feb 2014

Throughout the siege, the hotel has never stopped working to preserve a semblance of normality. "It was hard to be professional in such dangerous circumstances. We did what we could to maintain a decent level of service," says Mario, receptionist at the Hotel.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
13 Feb 2014

Some areas of the hotel have been bought by third parties. A casino has taken the place of the hotel's dining room.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
14 Feb 2014

The Holiday Inn Cafe was sold to a third party after the privatization process and therefore does not participate in the protests of the employees, thus remaining open to the public.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
11 Feb 2014

Mario Franjevic lost invested shares during the privatization process with the Austrian company and has been taking part in the protests inside the lobby of the hotel. He does not believe in a resolution to the problem.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
16 Feb 2014

Administrative part of the kitchen at the Holiday Inn. The accounts and bills of the last orders are stopped to the protest of the employees.

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Holiday in Sarajevo
Sarajevo, Bosnia and Herzegovina
By Arianna Pagani
11 Feb 2014

With the end of a war, the entire international engagement in Bosnia was reduced to superficial changes such as privatization, which took place for the Holiday Inn in 2000 as it did for many other companies. This trend destabilized the country and intensified the impact of the global economic crisis that today is crippling the system.